Marti has a solid Smith background, having served 14 years as the director of food service operations for both Smith Village and our sister campus, Smith Crossing, in Orland Park. In addition, Marti is a licensed nursing home administrator. “My goal is to make residents feel this is their home and they do have a say in things. It’s important that I and members of my entire team are careful to remember we’re in their home and to keep everyone safe and comfortable.”
Our dedicated leaders are what sets us apart and brings us all together as one big family. They provide the foundation for service excellence and the highest quality of care that can be found throughout the Smith Village community to benefit residents, their families and fellow team members alike.
Meghan sees Smith Village as her extended family. Her role combines overseeing the life enrichment staff, coordinating memory care activities, and conferring with the families of residents in assisted living. In addition to spending time with staff and residents in assisted living and skilled nursing care, she is responsible for their management, scheduling and budgeting.
Smith Village provides a homelike atmosphere for Joe, with residents becoming another set of aunts and uncles for him. “As I was working my way up from server to management in the dining room, the best part of my day was speaking with residents at mealtimes. Everything we do at Smith Village is for them.”
Kelley thinks older adults “ask all the right questions and get right to the point,” which can be really helpful to her in her role of finding the best way Smith Village can help a new resident. She evaluates the full spectrum of needs for each incoming skilled nursing care and short-term stay rehab resident to best understand their wants and needs. And she looks forward to exchanging greetings with them when they’re residing here.
Tom is proud of Smith Village’s outstanding reputation in the Beverly community. “We continue to invest all our efforts in improving the lives of our residents. We have a close family atmosphere you won’t find anywhere else.”
Annelle’s goal has always been to work for a not-for-profit organization like Smith Village because its mission is to help people. She enjoys the challenge of finding the right people for the job they’ll do. “The people we hire are our most important assets. We may work behind the scenes in the HR department, but we share the same goal — to make our residents happy.”
“I love coming to work every day knowing that we have such great residents and staff here,” says Marketing Coordinator Meghan Donnelly. She worked here as a server for four years and wanted to come back to work on the marketing team. “It is a great feeling knowing that I can help new residents make that transition into our community and make them feel at home.”
Loris says the best part of her job is meeting people, whether they are thinking about moving to Smith Village or already have. “I was a history major, so I just love to hear about their history, where they’re from, what they did, where they went to school — everything.”
Theresa enjoys getting to know residents and their families on a personal basis. “The best part of my job is the opportunity to be a part of this wonderful community of people, the staff and the residents,” she says. “There is so much to learn from their experience.”
Nuha makes sure residents not only eat food that’s healthy for them but also enjoy what’s on the menu. So she “makes the rounds” during mealtimes. “I learn from residents; they teach me something new every day — be it life lessons or what they enjoy ordering in our dining rooms. Like everyone who works here, I want their experience to be the best.”
In 1997, Alice joined Smith Village dining services. By taking advantage of employee training opportunities, she prepared herself for greater responsibilities, including overseeing dining services for Assisted Living residents. “It’s important to go beyond, to learn and try new things,” she says. “Residents are like family to me. I love making them smile.”
Overseeing a dining services staff of 87 along with her co-director, Kristie brings the polish of country club dining and warmth of Southern hospitality to residents and their families. “If there’s one experience that brings together people, it’s sharing a nice meal,” she says. “I’m just so glad we’re able to work together to make that happen.”
Dr. Sadok is committed to educating residents, families and staff about health issues facing older adults. “My years as a doctor have taught me that health challenges for patients also affect their families.” On the staff of Little Company of Mary, Advocate Christ, and Holy Cross hospitals, his goal is “to ensure that Smith Village remains a caring, supportive community.”
During much of Kathy’s decades of nursing experience, she has cared for older adults, similar to Smith Village residents in the assisted living, memory care and skilled nursing care settings. This experience led her to develop an outlook to treat her patients as if they were her own mother and father. “They’re a walking wealth of information and character. I always learn from them. And they’re fun to be around.”
Charlotte says the best part of her day is witnessing the smiles of people in her care and seeing them recover. She finds a great deal of teamwork and camaraderie among co-workers and thinks, “We should all strive for excellence all the time. That’s why I’m comfortable here.”
Diane feels no two days are ever the same at Smith Village. While noting how appreciative the residents are for the assistance they receive, she observes, “I learn everything I need to know about life from the seniors.”
Christine returned in 2017 to Smith’s two communities as a full-time music therapist after serving as a life enrichment coordinator in 2014. She uses recorded music and sometimes plays guitar to help residents relax and reconnect with fond memories associated with the melodies of their lives. “The most gratifying part of my day is witnessing how music speaks for itself, reaching residents in profound ways and making their lives enjoyable.”
Bridget savors how Independent Living residents enjoy all the activities and services available to them. Since joining Smith Village in 2015, she’s planned numerous on-site events, including dances, pet shows and family fun fairs. She sometimes accompanies residents on trips to Chicago-area attractions. “Doing fun things together is the best way to build friendships,” she says. “There is a lot of story sharing and reminiscing. That always brings us together.”
Joe enjoys talking with residents when he passes them in the hallways because he loves tapping into their wealth of knowledge and experiences. Smith Village values his 25 years in building management as well as his priority on resident service. What makes Smith Village a special place to work? He says it is employees’ dedication. “We go above and beyond to get things done.”
Marlene is the ideal person to greet residents and visitors with a smile and a cheerful welcome for all. “I enjoy the residents because they are all unique and interesting. Their stories and knowledge of things amaze me. I love their positive attitudes.”
Smith Village Board of Trustees
The Smith Village Board of Trustees provides thoughtful, experienced oversight that helps ensure the continuation of our mission to benefit residents and their families, as well as the long-term direction and stability of our Life Plan Community.
- Thomas L. Hogan, Chair
- Ann Haskins, Vice Chair
- Hugh J. Ahern
- Alice E. Keane
- Brian Piejko
- Anne Z. Schaible
- Michael P. Stanton
- Kay E. Thurn
Find about more about Smith Village by filling out the request form.